Return Policy

Ikigai Watches Return Policy

At Ikigai Watches, we take pride in the craftsmanship of our timepieces. If you wish to return your purchase, we offer a hassle-free return policy with an 80% refund upon receiving the returned watch.

⏳ Return Policy – 30 Days

You may return your watch within 30 days of delivery for an 80% refund, provided the following conditions are met:

✅ Return Eligibility:

✔️ The watch must be unworn and in brand-new condition
✔️ All original packaging, protective stickers, and accessories must be included
✔️ The return request must be made within 30 days of receiving your order
✔️ Proof of purchase (order confirmation or receipt) is required

🚚 How to Return Your Watch:

1️⃣ Contact Us: Email our support team at auscar@ikigaiwatches.com with your order details.
2️⃣ Approval & Instructions: We will provide return instructions and the return address.
3️⃣ Ship the Watch: Send the watch using a trackable shipping method at your own expense.
4️⃣ Refund Process: Once received and inspected, we will process an 80% refund to your original payment method within 5-7 business days.

❌ Non-Returnable Items:

❗ Watches that show visible signs of wear or damage
❗ Customized or engraved watches
❗ Returns without original packaging and accessories